2022-12-16
This month, OUCO's latest 12-cubic remote control grab has been sent to South Korea. The customer owns a bulk carrier, which is mainly used to transport coal powder. Since their ship is very old, they are staying at the Zhoushan Shipyard in Zhejiang Province for repairs.
The customer informed that they have been using the electro-hydraulic grab, but the electro-hydraulic grab has been used for too long and the work efficiency has decreased, so they plan to add another grab to meet the work demand.
Considering that the electro-hydraulic grab is relatively expensive, the customer wants to try a cost-effective remote control grab. The customer saw the information of OUCO remote control grab on the Internet, so he contacted our sales representative Natalie.
After detailed communication with the customer, we understand that the customer wants to replace the new hook. So we recommend a more stable balance hook, which is easier to adjust the balance.
After signing the order with the customer, we use Jotun epoxy zinc-rich red paint, which meets the marine C5M painting standard, so that the grab can better face the corrosive environment at sea. We arrived at the shipyard on the evening of the 13th, completed the entry procedures on the 14th, and shipped smoothly on the same day!
Finally, before the customer's ship left, it arrived at the Zhoushan Shipyard. We have successfully completed the order. Korean customers gave us high marks for our efficient service and work.
During the whole cooperation process, they felt very relieved and thanked users for their recognition and trust. We will live up to the trust of every customer. If you still need a remote control grab, please feel free to contact us. We will respond quickly within 24 hours and will definitely bring you satisfactory service!
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